Q. What is a Domain name?
A. A domain name is the name of your website on the Internet. It’s like an address for your house, only online.You can watch this video: https://my.bluehost.com/cgi/help/92
Q. What is domain privacy?
A. Domain privacy is a service that prevents the registrar of a domain name from being shown online. Watch this video for more info: http://www.youtube.com/watch?v=S30JzqfZ9-E&list=SPE6E80E66B888F5F5
Q. How to signup for Bluehost SPOKE if I already have a domain name?
A. During the signup process for your account it will ask if you already have a domain name or if you would like to register for one.
Q. How to transfer my domain name to Bluehost SPOKE?
A. Please visit https://my.bluehost.com/cgi/help/domains-transfer for a video and steps on how to transfer your domain name.
Q. How to add another domain name to my account?
A. Just watch this “How to Register a New domain name using your hosting account”
Q. How to login to my cPanel?
A. Go to Bluehost.com and click on the Login to cPanel button on the top right, or go directly to Login.bluehost.com
Type in your domain name (website name) without “www.” and type in your account password.
Q. What is my cPanel username?
A. Your cPanel username is the first 8 letters of your domain name (domainna)
Q. How can I update my personal information on my account?
A. Login to your cPanel and click on the Account tab at the top. From here you can update your billing information, change a password, and renew your account
Q. How to password protect a page on my portfolio?
A. Depending on the website builder you choose, there are different ways.
Once you are logged into Weebly, look for the Settings tab towards the top and click on it. Under General Settings you will see where you can set a Site Password. Enter in the password there. Then go to the Pages tab and select the page you want password protected.
Once you are logged into WordPress. Click on “Pages” Tab. There you will see a list of pages that you had created. click on “Qick Edit” tab under the page that you want to password protect. There you can see “Password” section. Type in the password that you want or click on Private. Finally, after you are done just click on “Update” Tab.
Q. Where do I go to find answers about site builders?
A. Go to www.bluehostspoke.com. click on Academy and then choose “Site Builders” from the drop down menu. There you will find video tutorials on Weebly and WordPress videos. Choose a site builder you like to start building your portfolio.
Q. I installed WordPress on my domain name and would like to go work on my portfolio without going through bluehost website. Can I do that?
A. Yes, just go to yourdomainname.com/wp-admin. it will ask you about your WordPress username and password that you created when you first installed wordpress on your domain name.
Q. Where can I find WordPress Themes?
A. Watch this video: http://www.youtube.com/watch?v=YX3nRq-Y72c#aid=P-CIlZlNJGo
Q.How can I transfer a wordpress site?
Q. I just deleted my portfolio by mistake. Is there a way to restore it back?
A. We recommend you make a backup to your computer or a hard drive. Here is how you do the backup. https://my.bluehost.com/cgi/help/755
Q. Is there a way I can check how many people visited my portfolio everyday?
A. Yes, you can by enabling either one of these: “Webalizer” or “ Awstats”. You can find them in your cPanel under “Statistics” Section. You can also use Google Analytics. Here are instructions on how to do this.
Q. Are you looking for suggestions on what to have in your ePortfolio?
A. Click here: Basic Foundations of an ePortfolio
Q. How to create an email Account?
A. Watch this video: http://www.youtube.com/watch?v=BnA4ffjMQj8
Q. How can I check my emails without going through BH cPanel?
A. You can go to Webmail:mail.bluehost.com Or yourdomainname.com/webmail
Once you go to the address above, you will be prompted for your email user name and password. Be aware, it is not asking you for your cPanel user name and password. All email account user names look just like the email address. Watch this step by step video: http://www.youtube.com/watch?v=FBfpMHe9xnI
Q. Can I get my email on my device?
A. Yes you can.
To setup your phone with Android, watch this video tutorial:
Email setup on the Apple Devices
Email Setup with a Blackberry Device:
Q. How to contact Technical Support?
A. We have 24/7 Customer support services:
For Chat Support: Have a quick question or need help right away? Our live chat team is available to assist you in realtime 24/7.
For Phone support: Call us directly. An agent will assist you over the phone.
Toll-free US: (888) 401-4678
Outside US: (801) 765-9400
For Ticket support: Open a support ticket with our technical team. We will look into your issue and normally respond within 24 hours.